Kalispell Regional Medical Center
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HOME : PATIENTS & VISITORS

Patients & Visitors

Whether you’re joining us for a hospital stay or visiting friends or loved ones, this section will guide you through some of the most common topics of interest for patients and visitors.

Visiting Hours 

We allow for open visitation based on each patient’s needs for rest and comfort. Please observe the visiting guidelines posted in the unit, and quiet hours after 8 p.m.

When Not to Visit
While well-meaning family and friends can be a source of support and comfort to patients hospitalized at KRMC, there may be times when it’s better to not have visitors. The patient may want to rest, or may need privacy for a procedure. In addition, please don’t visit the hospital if you are ill.

Accommodations for Family Members 

We understand that sometimes it provides comfort for a patient to have his or her spouse stay overnight. Please discuss this option with the patient’s nurse.

Contacting a Patient 

To call a patient:
If you know the patient’s room number, dial (406) 751-6700.
If you do not know the patient’s room number, dial the switchboard (406) 752-5111, and ask to be transferred to the patient’s room.

*To write a patient, write to:
Kalispell Regional Medical Center
Patient’s Name, Patient’s Room Number
310 Sunnyview Lane
Kalispell, MT 59901

*Note: We cannot forward mail once a patient has been discharged.

To send an electronic message to a patient, please click here.

Vending Machines 

There are several locations throughout the KRMC campus, a short walking distance from Brendan House:  just inside the KRMC  visitor entrance, between the Mother/Baby Unit and Inpatient Rehab; near the cashier's desk, and in the Emergency Room entrance.  Drinks, candy, and snacks are available.

Simply Yours Gift Shop 

Located on the ground level of adjacent Kalispell Regional Medical Center, and operated by hospital volunteers, Simply Yours Gift Shop carries a wide variety of items such jewelry, flowers, greeting cards, plush animals, puzzle books/games, balloons, candles, See's chocolates and various home decor items.

Hours of Operation:
Monday through Friday: 8 a.m. – 5 p.m.
Saturdays 12 – 4 p.m.

Closed on Sundays

Phone orders are accepted and may be placed on a credit card. Simply Yours Gift Shop accepts Visa, MasterCard, Discover, and American Express. Items are delivered with no charge to the patient's room.

For more information, call (406) 751-2471.

ATM (Cash Machine) 

An ATM is located in near the main visitor lobby. Branches of several local banks are located nearby, only a short driving distance away.

Delivery of Cards, Flowers or Gifts 

We provide daily delivery to patient rooms. Unfortunately, mail cannot be forwarded after discharge. We are a latex-free environment; please do not sent latex balloons.

Customer Relations 

Patients may contact our Customer Relations Specialist with any concerns about their stay by dialing 5434 from any room phone.

Language, Hearing, or Reading Barriers 

Translator services or other assistance reading or understanding materials are available. TDD phones and other equipment for deaf or hearing-impaired patients are available upon request.

Universal Medication Form 

A Universal Medication Form helps you and your family members keep track of all the medicines in case of emergency. Click here for more information.

Bus Transport Services 

Free bus service for people who need to travel to Kalispell for medical care is available from a number of neighboring communities on a regular schedule:
  • Lincoln County Transport Services serves all residents of Lincoln County, including Libby, Eureka and Troy. To schedule a ride, call (406) 293-8024 or (877) 745-7433.
  • Northern Transit Interlocal travels to and from several communities east of the mountains, including Shelby, Cut Bank and Browning, on Tuesdays and Wednesdays weekly. To schedule a ride, call (406) 470-0727.

Eagle Transit provides general public and specialized transportation, serving the general public in Flathead County with city routes in Kalispell, Whitefish and Columbia Falls. This public transport system offers special transportation for passengers with disabilities and the elderly. Click here for Eagle Transit commuter schedules and rates.

Patient Ambassador-Navigation Specialist 

Northwest Healthcare provides special assistance for patients through a Patient Ambassador – Navigation Specialist. Whether it’s help filling a prescription or making an appointment, the Patient Navigator is the person to call when you don’t know where to go. To contact the Patient Navigation Specialist, call (406) 751-4167.

Patient Housing Coordinator 

For patients and visitors who must travel to Kalispell for medical care, our Patient Housing Coordinator can arrange local accommodations at discounted costs. For more information, or to arrange patient housing, call (406) 751-7678.

RV Parking 

For patients who must travel to Kalispell for medical care and own an RV or travel trailer, Northwest Healthcare provides six RV parking sites with electrical, water, and sewage hook-ups. Advance reservations are required through the Patient Housing Coordinator by calling (406) 751-7678.

©2010 Northwest Healthcare • Kalispell Regional Medical Center • 310 Sunnyview Lane • Kalispell, MT 59901 • (406) 752-5111